In order to change your user information, you must first be logged into your registered account. Once you are logged in, click on My Account. You can add, edit, or view your shipping and billing addresses by clicking the respective links. You can also check current order status, view previous orders, or review items.

To register for an account, click the Register button located in the top right side of our homepage.

The My Account section of WebstaurantStore can be used for a variety of things: changing your user information, checking a current order's status, and viewing past orders. To access the My Account section, while either shopping or viewing the main page, click on My Account at the top of the screen. In order to use the My Account feature you must be a registered user.

You can visit the Password Reset page to have an email sent to you to reset your password.

Registration is not mandatory to complete checkout. By registering you receive the following benefits:

• Access special sections of the site, such as the My Account section, where you can track current orders, view previous orders, add items to a "Wish List", and update your billing and shipping information.

• Reorder quickly by browsing through items you’ve purchased in the past with our Rapid Reorder feature.

• Upload tax forms, create a return, create your own quote, and upload images.

All of the information we receive from you in the registration process is transmitted over and stored on a secure server. You can only access your information after logging in with the unique e-mail and password combination you created during registration.

Once your order is placed, we cannot guarantee that it can be canceled. If you wish to cancel your order, please contact us as soon as possible. If you are a registered user, visit your “My Account” page and view your pending orders to see if immediate cancellation is possible.

Registered customers can sign-up for 'Shipment Updates via Text' in their account settings to receive an SMS text message when packages are out for delivery, delivered or encounter a problem. Text messages will be sent for all packages shipped after you complete the sign up process. This service may not be available and/or may not include tracking for packages that are shipped directly from one of our manufacturers.

Text messages may also be sent when there is an urgent need for information to continue to process your order. These situations could include (but are not limited to):

• Payment processing errors

• Expedited order delays

• Confirmation of order details

• Delivery requirements

Text frequency based on user orders. Message and data rates may apply. Customers may opt-out at any time by unsubscribing in their account settings.

Our participating carriers include (but are not limited to): AT&T, SprintPCS, Metro PCS, T-Mobile®, U.S. Cellular®, Verizon Wireless.